Bringing Some Sense to the JFK AirTrain Arrival Boards

Update: The Port Authority of NY & NJ reached out to me to help make this proposal a reality, and it is now live in Terminal 8 of the JFK AirTrain. Read my latest write-up on the project.

I recently returned from vacation and flew in to JFK. While waiting for the AirTrain, I took stock of the amazing status screens – I’d seen them before, but never really appreciated their total gaudiness and lack of practicality:

The clouds! The tiny text showing when the next train comes (the most important piece of information!) The duplicated and equally unclear ways of showing the route! It’s beautiful!

Let’s do a quick teardown. First, just get rid of all those backgrounds to make everything higher-contrast:

Let’s pick just one of the “next stops” visuals. I like the one that shows it more spatially better:

How about we make the time for the next train actually readable?

And while we’re at it, let’s be clearer that there are two different trains that stop here:

To top it off, make the map easier to read and clearer about what’s where:

Here it is “in action.” As always, let me know what you think – this was an easy target but I’m sure there’s more I could have done! Respond on Medium or find me on Twitter @AdamFC.

Handsome image of Adam Fisher-Cox smiling in an autumn setting.

Adam Fisher‑Cox

I'm a pragmatic product and user experience designer with an interest in user-focused, public-good projects. I'm currently on the product team at Talent Inc. in New York, finding new ways to take the complexity out of the job search.

Around the web, I'm posting photos on Instagram, work in progress on Dribbble, and writing about design on Medium.

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