The removal of Philadelphia’s 30th Street Station’s old mechanical departures board caused some outcry. Can a replacement digital screen possibly fit in aesthetically?
Transforming maps into diagrams can help speed up travelers’ comprehension, but requires removing many factual details. How do we know what hurts and what helps?
I’m a pragmatic product and user experience designer with an interest in user-focused, public-good projects. I’m currently on the product team at The Wall Street Journal, working on the video and audio platforms.