The removal of Philadelphia’s 30th Street Station’s old mechanical departures board caused some outcry. Can a replacement digital screen possibly fit in aesthetically?
Transforming maps into diagrams can help speed up travelers’ comprehension, but requires removing many factual details. How do we know what hurts and what helps?
No one needs clear information design more than tired people in a strange land, but these things are so insane, it’s kind of a shame to fix them.
I'm a pragmatic product and user experience designer with an interest in user-focused, public-good projects. I'm currently on the product team at Talent Inc. in New York, finding new ways to take the complexity out of the job search.